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1. What are the non-emergency and administrative phone numbers for the Oakland Police Department?

If you wish to report an incident or request an officer in a non-emergency situation, dial 407-656-9797, ext 2. This number is active 24 hours a day. Oakland Officers will be dispatched to you by the Winter Garden Police Department.

If you need to make a general inquiry, or speak with a member of the police department’s staff during normal business hours, dial 407-656-9797, ext. 5.

If you need to send a fax to the police department dial, 407-656-9515.

In case of an emergency dial 911

2. What is the address of the Oakland Police Department and where is it located?

The mailing address is:
Oakland Police Department
P.O. Box 521
Oakland, Florida 34760

The police station is located at 540 East Oakland Avenue. It is part of the public safety building, at the corner of East Oakland Avenue and Motomassek Street. The parking lot is located at the rear of the building.

3. How do I obtain a copy of an incident or traffic crash report?

If you have been involved in an incident or a traffic crash which was investigated by the Oakland Police Department, you may obtain a copy of the report from our records section, located at the Police Station, at 540 E Oakland Avenue. The normal hours for our records section are from 8:30 a.m. until noon and 1 p.m. until 4:30 p.m., Monday through Friday, excluding holidays. These reports are generally available 7 days after the incident or crash.

The cost for copying reports is $0.15 for a single sided page and $0.20 for a double sided page. Any administrative costs associated with the copying of reports or other records are in accordance with Florida State Statutes.

Traffic crash reports can also be obtained online at 

the FLHSMV crash reports.

4. If I received a traffic citation that I don’t believe I deserved, how to I contest it?

If you received a traffic citation that you don’t think you deserved, you may contest it by attending traffic court. To do so, contact the Orange County Clerk of the Court at 407-667-6240. Traffic court is held at the Orange County Services Building, located at:
475 West Story Road
Ocoee, FL

5. How do I get a concealed weapons permit?

The concealed weapons permit or firearms program is administered through the State Department of Agriculture. You may get your questions answered from them and all the forms that you need to apply online.

6. Who is required to wear a bicycle helmet?

Florida law requires that a bicycle rider or passenger under the age of 16 must wear a helmet that meets the nationally recognized standards for bicycle helmets. Additionally it is unlawful to rent a bicycle to a person under the age of 16 unless the person has an approved helmet or is provided one with the bicycle. Violations of the law related to bicycle helmets subject the violator to the issuance of a traffic citation, which may affect when they can be issued a driver's license. The Center for Disease Control and National Bicycle Safety Network maintain a very informative website.

7. How do I report suspicious activity?

The Police Department depends on citizens to call in and report crimes or other incidents that may seem suspicious. If you observe an emergency, dial 911. For non-emergencies call 407-656-9797, ext. 2. The dispatcher taking the call will ask you about the activity to help determine its nature and ask for descriptions of the people involved. You might be asked if an officer or detective may contact you.

8. Is there a period of time that I have to wait before reporting someone missing?

There is no waiting period required. When your knowledge of a person’s habits causes you a concern because they are missing, that is the time to call. A missing person’s report can be made at anytime.

9. How do I find out if the Oakland Police Department is in possession of my personal property?

If you have reason to believe that the Oakland Police Department has property belonging to you that was either lost, taken in a theft or turned in for safe keeping, you can call the Department at 407-656-9797, from 8:30 a.m. until noon and from 1 p.m. until 4:30, Monday through Friday, excluding holidays. If the property can be released you can make arrangements at that time. You may be asked to provide proof of ownership. If it is considered evidence, it may not be released until the criminal case has been disposed of.